Guarantee

Many of our products carry a guarantee which is automated upon purchase for additional peace of mind. Our products are of very high quality and are therefore naturally long-lasting with care although sometimes may need to be changed for hygiene reasons. Our guarantees range from 1 year to 5 years, please check the description of each product for full details of the guarantee period.

What is covered
Check individual product pages for guarantee lengths. The Putnams guarantee covers normal usage of the product. We guarantee the product and cover for performance for the length of the guarantee. The guarantee starts from the purchase date. 

The Putnams guarantee does not cover tears in foam as these are caused by improper handling/pinching.

What is excluded
Any product with no guarantee information.

We urge all our customers to read and adhere to the care and maintenance instructions that are provided with your purchase. The guarantee does NOT cover any accidental damage caused by incorrect care or maintenance, misuse or neglect.

Please note, posture chairs, country seats and writing slopes should not be used longer than this guarantee period unless serviced by a Putnams trained product technician. For this reason, you take your own risks using these products (posture chairs, country seats and writing slopes) outside of the guarantee without full service. We cannot be held liable for any damages